The Growth Partner for Ambitious Brands

Osmium Hub goes beyond consulting, turning customer support and outbound sales into growth engines powered by customer insights, smart outreach, and scalable systems—unlocking revenue, retention, and market opportunities.

Customer-Centric Growth Solutions for B2C & B2B

How We Help Businesses Grow

Customer Support as a Growth Engine

Great customer care isn’t a cost — it’s a profit center. Businesses that invest in exceptional support see higher retention, stronger loyalty, and more repeat sales.

We can help you:

  • Optimize or build customer support operations from scratch

  • Run customer reactivation and follow-up campaigns to drive repeat revenue

  • Improve customer journeys to boost satisfaction and lifetime value

Growth from Existing Database and New Acquisition

Growth also comes from expanding your reach. By leveraging your existing customer data and opening doors to new markets, we help you generate qualified leads and booked meetings that convert.

We can help you:

  • Reactivate dormant leads and follow up on warm inquiries

  • Run outbound lead generation campaigns in Benelux and DACH

  • Execute market entry strategies with localized outreach and early traction

E-commerce and D2C brands scaling through better support and outbound reactivation.

B2B service providers & SaaS companies generating leads or expanding into Benelux (Netherlands, Belgium, Luxembourg) and DACH (Germany, Austria, Switzerland)

Content creators, course providers, and digital entrepreneurs improving booking follow-ups and converting more leads into sales

Startups building strong customer-first foundations and seeking early traction

Who we work with

Our solutions

  • CX & Support Audits

    CX & Support Audits

    Identify weak points and opportunities in your service setup.

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  • Customer Service Setup

    Customer Service Setup

    Build scalable in-house teams or outsource with our expert partners.

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    Growth from Your Existing Database

    Drive new sales by leveraging your existing customer data.

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  • Lead Generation B2B

    Lead Generation B2B

    Enriched B2B data and qualified leads acquisition.

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  • New market expansion

    New market expansion B2B

    Plan and execute your entry into the Benelux or DACH region with confidence.

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  • Speaking, Workshops & Seminars

    Speaking, Workshops & Seminars

    Train your team or inspire action—available for in-house sessions or events.

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Our approach

A Simple Process, Designed Around You.

At Osmium Hub, we believe strong partnerships start with real understanding. That’s why every project begins with a free discovery call to understand your goals, challenges, and growth potential.

After our call, we’ll deliver a tailored offer that includes exactly what you need to make a confident, informed decision — whether it’s a workshop, audit, implementation plan, or market launch.

We’re not just service providers. We’re your strategic growth partners.

Because when you succeed, so do we.

1

Discover

We start with a free discovery call to understand your goals, challenges, and where the biggest growth potential lies.

2

Tailored proposal

After the call, we analyze your situation and put together a tailored proposal that includes: What we can help with; Project scope & deliverables, Estimated timeline; Clear pricing

3

Execution

Once you accept the offer, we get to work—whether it's an audit, full project, a workshop, or hands-on support.

Get Your Business Growth Started — Today.

Explore Our Knowledge Hub

Featured
Support-as-a-Growth-Engine: Why Modern Businesses Are Replacing Old-School Call Centers
Support-as-a-Growth-Engine: Why Modern Businesses Are Replacing Old-School Call Centers

The best businesses don’t treat support as a cost center — they treat it as a growth lever. Learn how to replace outdated call centers with modern, customer-centric support strategies that drive revenue.

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Entering the Benelux & DACH Markets: 5 CX & Support Pitfalls to Avoid
Entering the Benelux & DACH Markets: 5 CX & Support Pitfalls to Avoid

Expanding into Benelux (Netherlands, Belgium, Luxembourg) and/or DACH (Germany, Austria, Switzerland)? Don’t let cultural gaps and weak support break your rollout. Here are 5 costly CX mistakes to avoid when entering the Benelux and DACH regions — and how to localize like a pro.

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What High-Growth Companies Get Right About Customer Retention (and What Most Get Wrong)
What High-Growth Companies Get Right About Customer Retention (and What Most Get Wrong)

Retention isn’t just a metric — it’s a mindset. Discover how the fastest-growing brands turn post-purchase experience into loyalty, repeat sales, and long-term growth.

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The Customer Support Blueprint for Startups: How to Build a Scalable System from Day One
The Customer Support Blueprint for Startups: How to Build a Scalable System from Day One

Startups often delay building a real support system — until it starts costing customers. In this guide, we’ll show you how to create a scalable, customer-first support setup from day one without breaking the bank.

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