Privacy Policy – Osmium Hub
Version: July 2025
Last Updated: July 25, 2025
Osmium Hub respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Personal Data We Process
We process personal data when you interact with our website or communicate with us directly. This may include:
Data about your activity on our website (e.g. pages visited, session duration)
First and/or last name
Phone number
Email address
Other data you provide voluntarily (e.g. messages, uploaded files, CVs)
2. Special and/or Sensitive Personal Data
Our website is not intended for visitors under the age of 16 without parental or guardian consent. We cannot verify a visitor’s age, so we encourage parents to monitor their children’s online behavior.
If you believe we have collected personal data from a minor without permission, please contact us at hello@osmiumhub.com and we will delete the information immediately.
3. Why We Collect Your Data
We process your data for the following purposes:
To contact you if you’ve submitted a form, email, or inquiry
To analyze website usage and improve user experience
To tailor our services, communication, or proposals to your business needs
To support service delivery, lead generation, or project execution
3a. Legal Grounds for Processing
We process your personal data under the following legal bases, in accordance with Article 6 of the GDPR:
Consent – when you voluntarily submit forms or accept cookies
Contractual necessity – to fulfill a service request, proposal, or agreement
Legitimate interest – to develop our business, improve services, and communicate with business contacts
Legal obligation – to comply with applicable tax, administrative, or legal requirements
4. How Long We Store Your Data
We store your data no longer than necessary. Unless required by law, your data will be deleted within 24 months of your last interaction with us.
5. Sharing with Third Parties and Partners
We do not sell your personal data. We only share your data with trusted third parties when necessary to:
Fulfill a service agreement
Deliver a project in partnership with subcontractors
Provide support, consulting, or lead generation in collaboration with vetted partners
Comply with legal or regulatory obligations
All partners or subcontractors who may process personal data on our behalf operate under signed Data Processing Agreements (DPAs) and comply with EU data protection laws.
5a. International Data Transfers
Osmium Hub primarily processes and stores your data within the European Economic Area (EEA). If we work with tools or services (e.g. Google Workspace, Calendly, analytics providers) that transfer data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent frameworks approved by the European Commission.
6. Cookies
Our website uses functional, analytical, and tracking cookies to ensure the site functions properly and to improve the user experience.
Upon your first visit, we ask for your consent before placing cookies. You can withdraw your consent or manage your cookie settings at any time through your browser.
Cookies may also be placed by third-party tools, such as social media platforms or analytics providers.
For more information on cookies and how to manage them, visit:
👉 https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee
7. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing in certain cases
Withdraw consent at any time, where applicable
To exercise your rights, contact us via hello@osmiumhub.com. We will respond within four weeks.
If you are not satisfied with our handling of your request, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority):
👉 https://autoriteitpersoonsgegevens.nl
8. Data Security
We take the protection of your data seriously. Osmium Hub implements appropriate technical and organizational security measures to prevent unauthorized access, loss, misuse, or alteration of your data.
If you suspect that your data is not secure or has been compromised, please notify us immediately at hello@osmiumhub.com.
9. Data Controller Information
Osmium Hub
Email: hello@osmiumhub.com
Website: www.osmiumhub.com
Cookie Policy – Osmium Hub
Version: July 2025
Last Updated: July 25, 2025
This Cookie Policy explains how Osmium Hub uses cookies and similar technologies to recognize you when you visit our website at www.osmiumhub.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work or function more efficiently, as well as to provide reporting information.
2. Types of Cookies We Use
Essential cookies – Necessary for basic site functionality (e.g. forms, page navigation).
Analytical cookies – Help us understand how visitors interact with our site, so we can improve performance.
Marketing & tracking cookies – May be set by third-party services (e.g. LinkedIn, Google, Facebook) to build a profile of your interests and show relevant ads elsewhere.
3. Third-Party Cookies
Some cookies on our site may be set by third-party services we use, including:
Google Analytics
Google Workspace tools
Calendly or other booking integrations
LinkedIn Insights or similar advertising pixels
We do not control third-party cookies. You can review their privacy policies directly on their websites.
4. Managing Cookies
You can manage or delete cookies through your browser settings. Most browsers allow you to:
See which cookies are stored
Delete all or specific cookies
Block third-party cookies
Block all cookies from being set
To learn more, visit:
👉 https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee
On your first visit to our site, you will be asked to accept or decline cookies. You can change your preferences at any time.
5. Contact
If you have any questions about our use of cookies, please email us at:
hello@osmiumhub.com
Terms & Conditions – Osmium Hub
Version: July 2025
Last Updated: July 25, 2025
These Terms and Conditions ("Terms") govern your use of the website www.osmiumhub.com and any communication, services, or interactions you have with Osmium Hub.
By accessing this website or engaging with our services, you agree to these Terms.
1. About Osmium Hub
Osmium Hub is a consulting and service provider supporting businesses in customer strategy, CX optimization, and lead generation. All services are business-to-business (B2B).
2. Website Use
You agree not to misuse the website or attempt to gain unauthorized access to it.
You may not copy, reproduce, or reuse content from the site without written permission.
We reserve the right to update or restrict access to the site at any time.
3. Service Engagements
All services offered are subject to written agreement.
Quotes, proposals, and service scopes are valid for 30 days unless otherwise specified.
Once a contract is signed, changes must be mutually agreed in writing.
4. Intellectual Property
All content on this website, including text, graphics, logos, and downloads, is the property of Osmium Hub and may not be used without written consent.
5. Liability Disclaimer
While we do our best to provide accurate and helpful information, Osmium Hub does not guarantee the completeness, reliability, or accuracy of content on this site. We are not liable for any loss or damage from the use of our services or materials unless caused by gross negligence or willful misconduct.
6. Privacy
Your use of this site and our services is also governed by our Privacy Policy and Cookie Policy.
7. Applicable Law
These Terms are governed by the laws of the Netherlands. Any disputes arising will be resolved under Dutch jurisdiction.
8. Contact
For questions regarding these Terms, please contact:
Osmium Hub
Email: hello@osmiumhub.com
Website: www.osmiumhub.com