Frequently Asked Questions
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Osmium Hub helps businesses grow by combining customer experience optimization with outbound sales strategies. We improve customer retention, set up scalable support systems, generate qualified B2B leads, and help you successfully enter new markets like Benelux and DACH.
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Our CX audit is a 360° review of your customer service operations. We analyze journeys, tools, workflows, agent experience, and retention programs, providing a tailored report with quick wins and long-term improvements designed to reduce costs and boost satisfaction.
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We run localized, multi-channel outbound campaigns using verified decision-maker data to book meetings with high-quality prospects. Our process includes data enrichment, personalized outreach and continuous optimization to deliver conversion-ready leads in these markets.
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Lead Generation focuses on filling your pipeline with qualified meetings in markets where you are already active, including Benelux (Netherlands, Belgium, Luxembourg) and DACH (Germany, Austria, Switzerland).
Market Entry is exclusively designed for businesses launching into Benelux and DACH for the first time. It combines market research, localization, and outbound execution to ensure a successful entry into these regions.
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Our pricing is customized based on your goals, scope, and market focus:
CX audits start with a fixed project fee
Outbound campaigns are based on campaign scale and meetings delivered
Market entry projects are fully tailored
Workshops and speaking sessions are session-based
You’ll receive a transparent proposal after our free discovery call.